Privacy Policy

About This Policy

Javunex is operated by Guangzhou Xin'an Electronic Commerce Co., Ltd. (the “Company,” “we,” “us,” or “our”).

We respect your privacy and aim to protect personal information while offering a clear and dependable shopping experience.

This policy describes how we collect, use, store, process, and share personal information when you visit our store, buy products, or communicate with us.

By accessing or using the website, you acknowledge that you have reviewed this Privacy Policy.

Business Information

Brand Name: Javunex
Legal Company Name: Guangzhou Xin'an Electronic Commerce Co., Ltd.
Customer Support Email: service@javunex.com
Business Address: Room 310, Building 1, No. 210 Hedong South Road, Jiangpu Subdistrict, Conghua District, Guangzhou, China

Information You Give Us

The personal information we collect depends on how you use our services.

You may provide information when you place an order, create an account, contact customer support, subscribe to communications, or take part in a promotion or survey.

This may include:

  • Your name, email address, and telephone number;
  • Shipping and billing information;
  • Payment-related information;
  • Order details;
  • Messages exchanged with customer service.

Information Collected During Website Use

Cookies, pixels, log files, and similar technologies may automatically collect technical and browsing information, including:

  • IP address;
  • Browser and device details;
  • Operating system;
  • Pages viewed and website interactions;
  • Referral information;
  • Shopping activity.

We use this information to maintain website functions, improve performance, understand customer behavior, improve products and services, and deliver relevant content and marketing experiences.

Information Received from Other Sources

We may receive information from trusted third parties, including payment processors, analytics providers, marketing platforms, and advertising partners.

This information may support transaction processing, service delivery, website analysis, and improvements to the customer experience.

These third parties handle information under their own privacy policies and applicable laws.

Analytics and Advertising Technologies

We may work with third-party analytics and advertising services to understand interactions with our website and improve our services.

These providers may use cookies, pixels, web beacons, and similar tracking technologies. Their independent privacy practices are governed by their own policies and are not controlled by us.

How We Use Cookies

Cookies are small files stored on your device. They help the website operate and can improve your browsing experience.

The types we may use include:

Necessary Cookies
These support essential functions such as the shopping cart, checkout, and website security.

Analytics Cookies
These help us understand website usage and improve performance.

Preference Cookies
These remember choices and preferences.

Advertising Cookies
These help measure advertising results and display more relevant advertisements.

You can manage cookies through your browser settings. Restricting cookies may affect the availability or operation of certain website features.

Browser Privacy Signals

Some browsers offer signals such as “Do Not Track.” There is no universal standard for responding to these signals, so the website may not respond to every such request.

Where applicable law requires us to act on privacy requests or signals, we will handle them according to the relevant requirements.

Personalized Advertising Choices

Available privacy tools and browser settings may allow you to manage personalized advertising preferences.

Choosing to opt out of personalized advertising will not necessarily remove all advertising; you may still see general advertisements.

Protecting Information

We use reasonable security measures intended to reduce the risk of unauthorized access, misuse, or disclosure of personal information.

No method of online transmission or electronic storage can provide a complete security guarantee.

Children's Information

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has shared personal information with us, please contact our support team.

Policy Updates

We may revise this policy as our services, operations, or legal requirements change. Updates will be published on this page.

Privacy Questions

For questions about this policy or how we handle personal information, contact:

Brand Name: Javunex
Legal Company Name: Guangzhou Xin'an Electronic Commerce Co., Ltd.
Customer Support Email: service@javunex.com
Business Address: Room 310, Building 1, No. 210 Hedong South Road, Jiangpu Subdistrict, Conghua District, Guangzhou, China