Shipping Policy

Shipping with Javunex

Javunex is operated by Guangzhou Xin'an Electronic Commerce Co., Ltd. We aim to provide clear shipping information and work with trusted logistics partners and fulfillment facilities to prepare and deliver orders.

Order Preparation

Orders are typically processed within 1–5 business days after payment confirmation.

The processing period starts once payment has been successfully confirmed. Timing may vary because of order volume, holidays, promotions, stock availability, or other circumstances affecting preparation.

When your order ships, we will email a shipping confirmation with tracking information.

Delivery Estimates

After shipment, estimated delivery time is 10–20 business days.

Your overall delivery timeframe includes both order processing and transportation. Actual arrival times may vary according to the destination, local delivery services, customs processing, carrier conditions, and other factors beyond reasonable control.

Shipping Charges

We currently offer standard shipping.

Standard Shipping Fee: $2.99 USD

The final shipping charge will be shown at checkout before you confirm payment.

Fulfillment Locations

Orders may be dispatched from our own facilities or those of trusted fulfillment partners.

The shipping origin depends on inventory availability, stock location, and the delivery destination. We therefore do not guarantee that every order will be sent from one specific location.

Following Your Shipment

Your shipping confirmation email will contain tracking information.

Tracking activity may take time to become visible after dispatch. If you need help checking a shipment, please contact our support team.

International Deliveries

International shipping is offered where available.

Destination restrictions, carrier coverage, and other logistical conditions may affect availability. If we cannot ship to your address, we will contact you to discuss the available options.

Delayed or Potentially Lost Shipments

Please contact us if tracking has not changed for an extended period or your parcel appears to be delayed.

Include:

  • Your order number;
  • The tracking number;
  • Relevant details about the shipment.

We will review the situation and provide appropriate assistance based on the circumstances.

Changing a Delivery Address

Contact us promptly after ordering if your shipping address needs to be changed.

Address updates can only be requested before processing or shipment preparation begins. Once a parcel has shipped, we may be unable to change its destination.

Checking Your Address

Your shipping address may differ from your billing address.

Please make sure that all delivery information entered at checkout is accurate and complete.

Processing Schedule

Orders are processed on regular business days. Orders received on weekends or public holidays will normally begin processing on the next available business day.

Shipping Support

Brand Name: Javunex
Legal Company Name: Guangzhou Xin'an Electronic Commerce Co., Ltd.
Customer Support Email: service@javunex.com
Business Address: Room 310, Building 1, No. 210 Hedong South Road, Jiangpu Subdistrict, Conghua District, Guangzhou, China